About us
A shop that treats you like family.
We're small on purpose. That's how you know the person quoting the job is the same person doing it — and the same person you can call when something feels off two states away.
Honest work. No judgment.
We built Customers First RV around a simple idea: tell people the truth about their rig. Some jobs are urgent. Some can wait. Some things aren't broken at all. You'll always know which is which.
We've walked customers through fixes over the phone while they were camped out of state. We've stayed late so a family could get back on the road for vacation. It's how we'd want to be treated, so it's how we do it.
What that looks like
- → Straight diagnostics before any invoice
- → No pressure on repairs that can wait
- → Real explanations, not jargon
- → Remote help when you're already on the road
The team
Four people, one shop. When you call, you'll get one of them.
John
Lead Technician
The wrench behind the diagnosis. If it can be fixed, John's usually the one figuring out how.
Brad
Service & Support
Keeps jobs moving and customers in the loop from drop-off to pickup.
Tiffany
Customer Care
First voice you'll hear on the phone. Patient, straight, and actually listens.
Tim
Sales & Parts
Knows the inventory cold and won't push a rig or a part you don't need.